Both answer your calls. The difference is how you pay and who does the talking — handlo is an AI receptionist on flat monthly pricing; Smith.ai is a hybrid human + AI service billed largely by usage.
handlo is flat from $49/mo. Smith.ai bills primarily per call/conversation, so your bill climbs with volume.
| Feature | handlo | Smith.ai |
|---|---|---|
| Pricing model | Flat monthly from $49/mo — no per-call fees, overage opt-in and capped | Plans billed largely per call/conversation; cost scales with volume (see smith.ai for current rates, as of June 2026) |
| Who answers | AI receptionist, answers instantly 24/7, unlimited simultaneous calls | Hybrid human agents + AI; human plans have business-hours and capacity limits |
| Setup | Self-serve in minutes — describe your business and go live | Guided onboarding; richer human-agent scripting takes longer to configure |
| Brief delivery | Instant call brief to WhatsApp, SMS, or email | Summaries via email/CRM; channels vary by plan |
| Free trial | 14-day free trial | Trial/credit terms vary — check their site |
Smith.ai details reflect publicly available information as of June 2026 and may have changed — check their site for current pricing and features.
Under 25 AI-answered calls a month Smith.ai is free and handlo is $49, so at that volume Smith.ai is cheaper outright — worth saying plainly. Past 25 calls the free tier bills $3.00 a call, so 60 calls works out at $105, and the $150/mo Pro plan becomes the alternative once per-call billing gets expensive. Its human plans start at $300/mo for 30 calls — roughly $10 a call — which buys something handlo does not sell. The two are not directly commensurable: Smith.ai counts calls and handlo counts minutes, so compare on your own monthly totals rather than on the entry prices.
Smith.ai figures read off https://smith.ai/pricing/ai-receptionist on July 26, 2026. Prices change — check the source before you buy.
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If you don't capture a missed call in the first 48 hours, just cancel — we'd be surprised.