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An auto attendant is an automated voice system that greets callers and directs them to the right person, extension, or department, usually through a menu of options. It answers and sorts calls without a live operator.
The classic auto attendant plays a recorded menu — “press 1 for sales, 2 for support” — and routes based on the key the caller presses. It’s reliable for simple sorting but rigid: callers must fit their need into preset buttons.
An AI receptionist like handlo replaces the menu with conversation. Callers just say what they want in their own words, and handlo understands, qualifies, and routes or captures the call — then texts you the details, no button-pressing required.
Don’t let the next call reach voicemail.
If you don’t capture a missed call in the first 48 hours, just cancel — we’d be surprised.