After-hours answering service
Most missed calls happen when you’re closed. handlo answers them around the clock, qualifies the lead, and has it waiting for you in the morning.
Evenings, weekends, and holidays are exactly when voicemail loses you business — the caller simply tries the next listing. An after-hours answering service makes sure someone (or something) always picks up. handlo answers every call after hours, captures who called and what they need, and sends you an instant brief.
Never miss an after-hours lead
handlo answers 24/7 — evenings, weekends, holidays — so a call that comes in at 9pm is captured, not lost to voicemail and a competitor.
Urgent calls reach you fast
handlo recognizes an emergency and pushes it straight to you on WhatsApp or SMS, while routine requests wait neatly for the morning.
Nights and weekends cost the same
The rate is identical at 2am and at 2pm — one plan covers evenings, weekends and public holidays, with no surcharge for the hour.
How after-hours answering actually works
- You forward your business line to handlo for the hours you choose — most businesses forward after close, at weekends, and on public holidays.
- handlo picks up instead of voicemail, greets the caller in your business’s voice, and answers from the hours, services and prices you gave it during setup.
- It asks the qualifying questions you configured — job type, urgency, location, contact details — and records the answers as it goes.
- You get a structured brief on WhatsApp, SMS, or email, with urgent calls flagged so they reach you tonight rather than tomorrow.
- If you nominated an on-call number for emergencies, handlo can transfer the live call straight to it instead of taking a message.
What it deliberately does not do
handlo answers, qualifies and hands you the call. It does not dispatch a technician, take a payment, or commit you to a price — anything you would not want an assistant deciding on your behalf at 11pm, it does not decide.
It also will not pretend to be a person. If a caller asks whether they are speaking to a human, handlo tells them it is an AI receptionist.
What after-hours coverage costs
- Solo
- $49/mo month-to-month ($470 billed yearly) — 300 included minutes
- Growth
- $109/mo — 800 included minutes
- Business
- $279/mo — 1,800 included minutes
- Overage
- Off unless you switch it on — $0.29/min on Solo, with a spending cap you set
- Extra phone number
- $8/mo on the same subscription
- Free trial
- 14 days
An after-hours line only meters the calls that arrive once you have closed. Three hundred included minutes is about 75 four-minute calls a month, and there is no night, weekend or holiday surcharge — the rate is the same at 2am as at 2pm. Overage stays switched off until you enable it, so a busy month cannot quietly become a bigger invoice.
Frequently asked questions
Does handlo answer calls 24/7?
How much does an after-hours answering service cost?
Can urgent after-hours calls reach me immediately?
Don’t let the next call reach voicemail.
If you don’t capture a missed call in the first 48 hours, just cancel — we’d be surprised.