Phone answering for small business
You can’t run the business and answer every call. handlo picks up each one, qualifies the caller, and texts you the details — so no lead slips while you work.
For a small business, every missed call can be a missed customer — but you can’t stop working to answer the phone, and a full-time receptionist is a salary you don’t need. handlo answers every call 24/7, holds a real conversation, qualifies the caller, and texts you a brief, all on flat monthly pricing built for a small-business budget.
Never miss a customer call
handlo answers every call — during a job, after hours, or in a rush — so a missed call never becomes a lost customer.
No receptionist, no retainer
All the call coverage without a salary or a per-minute answering-service retainer.
Priced for a one-person business
The entry tier gives one person a single seat and up to four phone numbers, with overage opt-in and capped at a figure you choose.
How it fits round a working day
- Forward your line to handlo whenever you cannot pick up — on a job, driving, with a customer, or closed for the day.
- handlo answers, tells the caller what you told it about your hours, services and prices, and asks your qualifying questions.
- The brief arrives on WhatsApp, SMS, or email while you are still working, so you choose when to deal with it.
- If a call is urgent, handlo flags it — or transfers it live to a number you nominate.
- One person is the whole setup: the Solo plan is a single seat, and covers up to four phone numbers with each extra at $8/mo.
What it does not do
handlo will not quote a job, commit to a price, or agree a date your calendar cannot keep. It gathers what you need in order to decide, and leaves the deciding to you.
It also is not meant to replace the calls you should take yourself. The point is to stop losing the ones you cannot get to — not to put a machine between you and your best customers.
What phone answering costs a small business
- Solo
- $49/mo month-to-month ($470 billed yearly) — 300 included minutes
- Growth
- $109/mo — 800 included minutes
- Business
- $279/mo — 1,800 included minutes
- Overage
- Off unless you switch it on — $0.29/min on Solo, with a spending cap you set
- Extra phone number
- $8/mo on the same subscription
- Free trial
- 14 days
This is priced for one person: $49/mo month-to-month with 300 included minutes — about 75 four-minute calls — a single seat, and up to four phone numbers with each extra at $8/mo. Overage is off unless you switch it on and capped at a figure you set, so the bill you agree to is the bill you get.
Frequently asked questions
How does phone answering work for a small business?
Is it cheaper than hiring a receptionist?
Does it answer after hours?
Don’t let the next call reach voicemail.
If you don’t capture a missed call in the first 48 hours, just cancel — we’d be surprised.